Privacy Policy Notice

 

We are committed to protecting the privacy of your personal information and to maintaining strong and meaningful data privacy controls.

With the onset of the EU General Data Protection Regulation (“GDPR”), we have an updated customer Privacy Notice and Cookie Policy, and created new Privacy Principles, all effective as of May 25, 2018. We strive to provide clear and transparent updates so that it is easy for you to understand your choices as to how you provide information to us and how we might use it.

We hope that our updated policies and procedures make it easier for you to understand the information that we collect from you, your ability to manage it, and the additional settings we have enabled to grant you more control over what information you chose to provide, how it may be shared with certain third parties.

 

 

Oven SOS Privacy Notice

 

Effective Date: 25 May 2018

 

Introduction

 

Oven SOS (collectively, the “Company”, “we”, “us” and “our”) are committed to safeguarding the privacy and personal information of our customers and business partners. This Privacy Notice explains how we may collect, use, process, share, and store personal information about you, including through designated third-party service providers, and the choices that are available to you regarding this information. Please read this Privacy Notice carefully to understand our views and practices regarding your personal information and how we will treat it.

In addition to information kept in hardcopy, this Privacy Notice also applies to Company-related websites, online applications that run on smart phones, tablets, mobile devices (“apps”), and other online services that we offer which link to this Privacy Notice. Please note also that our websites may contain links to other websites.

 

 

What information do we collect about you?

Information you give us

We collect information about you when you open an account with us, purchase our products and services and/or remit payment for services. We also collect information about you using cookies, and if you interact with us via phone, social media, websites, or apps.

The types of information that you may give us vary depending on the specific entity with which you are doing business and/or the particular services requested. For example, you may be purchasing our Oven Cleaning and related services or using our payment solutions technology. The information you may give us could include categories such as, but not limited to, your name, work or personal address, e-mail address, phone number, date of birth, gender, financial and/or credit card information, driving license information, personal description and/or photograph, as well as customer data, payment data, employee data and/or website user data.

 

 

Cookies and website usage

At present our website does NOT use cookies by we may in the future. At which we will update our Privacy Policy.

 

Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them.

 

 

How do we use the information about you?

We use your information to provide you with information, process orders for products and services that you request from us, and administer or otherwise carry out our obligations in relation to any agreement you have with us. The Company retains your information for the period necessary to serve a legitimate purpose or as required by law.

We may also use this information to provide you with information about goods or services we feel may interest you. If at any time you wish us to stop using your information for any the above purposes, please contact us using the methods explained below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

 

 

How do we share your information?

We may share your personal information with selected third parties for the performance of any contract we enter into with them or you. These third parties will not use your personal information for any other purposes than what we have agreed to with them, and we request those third parties to implement adequate levels of protection in order to safeguard your personal information.

In the event we go through a business transition, such as a merger, acquisition of another company, or sale of part or all of our assets, we may disclose your personal information to third parties and your personal data held may be among one of the assets transferred.

Finally, we may be under a duty to disclose or share your personal information for various other reasons, such as to comply with a legal obligation; to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of the Company, our customers, or others. This could include, for example, exchanging information with a law enforcement agency or regulator; or with companies and organisations for the purposes of fraud protection and credit risk reduction.

 

 

Potential rights under the GDPR

Under the EU General Data Protection Regulation (“GDPR”), if you are a citizen or resident of an EEA country or Switzerland, you may have certain rights regarding your personal information:

  • Right to access information maintained about you;
  • Right to ensure your data is accurate and complete;
  • Right to erasure, or the right to be forgotten;
  • Right to restriction or suppression of personal data;
  • Right to data portability;
  • Right to withdraw consent if consent was previously provided; and
  • Right to raise a complaint to the Information Commissioner’s Office.

If you are eligible to invoke one of the rights listed above and wish to do so, you may contact us as part of a subject access request using the details found below. Please note that we may not always be able to fulfil your request as there may be legitimate purposes, such as certain legal or statutory obligations, that require us to retain your information as stored or if we believe the change would cause the information to be incorrect.

 

 

Updates to our Privacy Notice

As appropriate, we may make changes to this Privacy Notice that will be posted online and, where appropriate, be sent to you by e-mail. Please check back frequently to remain aware of any updates or changes to this Privacy Notice.

 

 

How to contact us

If you have additional questions, or believe you are eligible to submit a subject access request, you can reach us by email at Info@ovensos.com or by post at:

Oven SOS, Cuthberts Maltings, Diss, Norfolk, IP22 4AR

©2016 OvenSOS

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